For immigrants and visitors new to the United States, understanding how to access emergency services is essential. Whether facing a medical crisis, fire, accident, or crime, knowing when and how to seek help can make a critical difference. The U.S. has a centralized emergency response system that is accessible, fast, and available nationwide.
In any serious emergency situation, dial 911 from any phone. This number connects you to police, fire, and medical services. The call is free, and you do not need to speak fluent English—interpreters are available in many languages. When calling, stay calm and provide your location and the nature of the emergency. If you're using a mobile phone, be as specific as possible with your address or landmarks to help responders reach you quickly.
Emergency rooms (ERs) in hospitals are open 24/7 and treat all patients, regardless of immigration status or ability to pay at the time of service. If the situation is not life-threatening but still urgent, you can also visit urgent care clinics, which are more affordable and quicker than ERs. For non-emergencies, avoid calling 911 and instead use local police department numbers or medical hotlines. Understanding these services ensures that you can respond quickly and access help in moments of need.
